Payments Policy

Last Updated: May 2026

At HOUSENT, we aim to provide a secure and transparent payment experience for all customers purchasing through housent.shop.

1. Accepted Payment Methods

We may accept payments through trusted payment providers and methods including:
- Visa;
- Mastercard;
- Maestro;
- American Express;
- Discover;
- Apple Pay;
- Google Pay;
- PayPal;
- Shop Pay;
- UnionPay;
- other payment methods displayed during checkout.
Available payment options may vary depending on your location or device.

2. Secure Transactions

We take payment security seriously.
Our checkout system uses industry-standard encryption technologies, including SSL (Secure Socket Layer), to help protect payment and personal information during transactions.
Payments are processed through secure third-party payment providers. HOUSENT does not store full payment card details on its own systems.

3. Currency & Pricing

All prices displayed on our website are shown in the currency indicated at checkout.
If your bank account or card uses a different currency, your payment provider may apply exchange rates or conversion fees independently.
Customers are responsible for any applicable currency conversion charges imposed by their financial institution.

4. Order Verification

To help prevent fraud and unauthorised transactions, some orders may be subject to additional verification checks before delivery.
We reserve the right to:
- delay processing;
- request identity verification;
- cancel suspicious transactions;
- refuse high-risk payments.

5. Payment Confirmation

Orders are processed only after successful payment authorisation and confirmation.
After payment completion, customers will normally receive:
- an order confirmation email;
- access or delivery instructions for digital products.
Customers should check spam or junk folders if emails are not received promptly.

6. Failed or Declined Payments

If a payment is declined, customers should contact their payment provider or bank directly.

HOUSENT is not responsible for declined transactions caused by:
- insufficient funds;
- bank restrictions;
- payment provider errors;
- security blocks.

7. Fraud Prevention

We actively monitor transactions to protect customers and prevent fraudulent activity, chargebacks, and unauthorised use.
Fraudulent transactions may be reported to relevant financial institutions or authorities where appropriate.

8. Privacy & Payment Data

Payment-related information is processed securely in accordance with our Privacy Policy.
Sensitive banking or payment card information is handled by authorised payment providers and not stored directly by HOUSENT.

9. Contact

For billing or payment-related questions, please contact:
HOUSENT

Email: support@housent.shop

Website: housent.shop